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MCWA Ranked #1 in Customer Satisfaction MCWA also ranked top in six of eight dimensions studied, including trust and quality Monroe County Water Authority received the 2024 J.D. Power Award for ranking the highest in customer satisfaction with midsize water utilities in the northeast region. The award is based on the J.D. Power 2024 U.S. […]

The Monroe County Water Authority is an Equal Opportunity Employer and Drug-Free Workplace and does not discriminate on the basis of race, color, creed, national origin, sex, religion, age, disability, marital status or any other protected class. The following application is for full-time summer hydrant painting positions only. Applicants must be enrolled full-time for the […]

News 8 Talks Winter Water Main Breaks with MCWA Does it seem like water mains break more frequently in the winter months? That’s because they do, thanks to freezing/thawing temperatures causing the ground to shift. Luckily, our dedicated crews are prepared and ready to respond 24/7. News 8 WROC caught up with our Director of […]

MCWA Expands Lead Reduction Efforts MCWA conducts external service line inspections, calls on customers to check internal service lines in effort to expand service line material inventory and reduce exposure to lead in drinking water. Monroe County Water Authority (MCWA) is actively working to expand its inventory of water service line material and identify any […]

News10NBC Highlights Water as the “New Oil” “Water is the new oil.” That was the theme of a conversation Monroe County Water Authority Executive Director Nick Noce had with News10NBC’s Berkeley Brean. Brean conducted the interview to shed light on the value of nature’s most precious resource to economic development. Brean also spoke with the […]

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